Share 'Enhancing Customer experience with Big Data Analytics'
The era of Big Data is upon us.
Big data by definition is:
· combination of all the internal structured business data (CRM, ERP, POS and all the internal system data) and external unstructured data ( Social media data, feedback surveys, Audios, Videos, streaming data, Call center data, images)
· unmanageable volumes by traditional databases
· enormous speed at which it com…
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