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Bank of America CEO Brian Moynihan recently disclosed that its mobile customers grew by 2 million, touching 70 Million this year. Wells Fargo and JP Morgan Chase have already reported robust growth in mobile customers in 2014.
This rise in mobile banking users is welcome news for the banking industry. This growth is not limited to the US alone. Britain also, in the recent past, has seen an uptick in mobile banking users and the number is expected to reach 32.6 million by 2020 as per…Continue
From all indications, 2015 is well on its way to becoming the year of cloud computing. The feverish pitch of activities at key players on one hand and the data as well as observations of industry pundits affirm this. There are apparently a handful of reason to keep the IT industry leaders awake at night. …Continue
Digital banking offers unprecedented opportunities both for banks as well as customers. It has provided banks breadth and ease in delivering their products and services to customers. As for customers, it has pushed service options and expectations to a new high. Given the opportunity spectrum, it is no surprise that banks have invested heavily in upgrading their digital preparedness. 2015 promises more investments in digital banking.
A definition of digital banking will be of help…Continue
It is the time of the year when businesses take stock of their performance in the year that went by and also see what the New Year may bring in. How did the Analytics & Insights business fare in 2014 and what are the learning that can help us forecast performance in 2015? In review I think 2014, in spite of some hiccups, has been a great year for the business. Definitely the industry experienced greater acceptance of analytics across verticals as a vital tool in helping organizations…Continue