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We all get used to looking at Business Intelligence as a tool for strategic decisions mostly for top management. In looking at today’s business intelligence software market you will find a wide array of various types of dashboards, reporting tools, and KPI monitoring tools to support decisioning at the top levels. We have also seen a few good BI applications for decisioning on the front lines, supporting such vital areas as Sales, Risk Management, Budgeting, and other functions. We can…Continue
Big banks tend to make the best first impression. Bank’s potential clients who value more rewarding customer experience are currently more likely to choose a big bank. This article shows how to balance this trend.
A joint research paper by RateWatch and IntelliShop has compared how financial institutions interact with their potential…