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All Blog Posts Tagged 'Banking' (11)

Marketing Analytics – The Most Important and Least Thought about Variable: The Dependent

All the hard work we put into the “model” on the right hand side of the equation, is only as accurate as the dependent variable was to start with in reflecting the business problem at hand.  Yet…. modeling efforts typically focus almost exclusively on the prediction of the objective variable, while often accepting the dependent “AS IS” with all that that…

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Added by David G. Young on May 1, 2016 at 8:21pm — No Comments

Mobile Banking – Can Analytics help banks innovate?

Bank of America CEO  Brian Moynihan recently disclosed that its mobile customers grew by 2 million, touching 70 Million this year. Wells Fargo and JP Morgan Chase have already reported robust growth in mobile customers in 2014.

This rise in mobile banking users is welcome news for the banking industry. This growth is not limited to the US alone. Britain also, in the recent past, has seen an uptick in mobile banking users and the number is expected to reach 32.6 million by 2020 as per…

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Added by Naagesh Padmanaban on April 29, 2015 at 8:00am — No Comments

Cloud Based Analytics - Coming Clash of the Titans

From all indications, 2015 is well on its way to becoming the year of cloud computing. The feverish pitch of activities at key players on one hand and the data as well as observations of industry pundits affirm this. There are apparently  a handful of reason to keep the IT industry leaders awake at night.  

For starters, per , 2014 revenues for cloud services grew by…

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Added by Naagesh Padmanaban on April 4, 2015 at 7:30pm — No Comments

Digital Banking – Lessons from channel integration

Digital banking offers unprecedented opportunities both for banks as well as customers. It has provided banks breadth and ease in delivering their products and services to customers. As for customers, it has pushed service options and expectations to a new high. Given the opportunity spectrum, it is no surprise that banks have invested heavily in upgrading their digital preparedness. 2015 promises more investments in digital banking.

A definition of digital banking will be of help…

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Added by Naagesh Padmanaban on February 2, 2015 at 12:00am — No Comments

Enhancing Compliance & Oprisk Management through Analytics

Post the financial crisis, banks in the US have faced increased regulatory scrutiny that has resulted in broader and tougher regulations. Bankers are fully aware of the investments and efforts they have to put in to comply with these regulations. Consequently, compliance function in banks is evolving towards a broader risk canvas that is now seeking tighter coordination between the first and second lines of defense. This poses new challenges to banks – from being compliant to getting the…

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Added by Naagesh Padmanaban on October 10, 2014 at 5:30pm — No Comments

Guest Post: Big Data in Banking

John Gower is an analyst for NerdWallet, a website analyzing data from thousands of financial institutions to help consumers find the best cd rates, checking accounts, credit cards and more. He wrote a great article for our blog about Big Data in Banking. 

Read his blog here: http://emcien.com/guest-post-big-data-in-banking/

Here's an…

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Added by Radhika Subramanian on March 22, 2013 at 7:47am — No Comments

Social Analytics – New uses of Social Intelligence

We all live in a digital world or rather ‘social digital’ world. This is because so many of us have taken to Facebook, Twitter and other social networking sites/tools that this has become an obsession to many.  

Obviously, the huge social media traffic has provided companies an unprecedented opportunity to showcase and message themselves. Marketers and bankers have happily followed the traffic.  Now every company has a social media strategy,   mostly directed at messaging and feeling…

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Added by Naagesh Padmanaban on November 30, 2012 at 9:38pm — No Comments

Succeeding in Banking Analytics – Choosing the right business model

What is an appropriate business engagement model for succeeding in the analytics business?  This is a great question, but has no simple answer. This question seems to be on the minds of leadership in analytics service providers. What engagement model do you choose to build long term trusted relationships with your clients? What is unique in banking analytics space?  In fact, this question also came up recently, rather unexpectedly, when I was having dinner with two old friends in beautiful…

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Added by Naagesh Padmanaban on November 3, 2012 at 2:10pm — No Comments

Steering customers to multiple channels!

Customers are using your services through multiple channels. Customer’s access their bank through either the branch or Internet banking or other channels such as ATMs and mobile banking. Multi channel behavior however needs to be intelligently decoded. Mc Kinsey research shows that Multichannel customers spend on average 20 to 30% more than single channel users. More than 80 percent of a broad cross-section of U.S. retailers now report that they sell merchandise through multiple channels.… Continue

Added by Chandan Pathak on October 16, 2009 at 7:02am — No Comments

Are ATM's Irrelevant!

I recently read a blog post which said that ATMs would now be irrelevant! I could not disagree with it more!



For many of us, the ATM has become the true face of our bank. We hardly walk into our branch but we often use the ATM. Colin Henderson has this very interesting post which centers on the reality that with each transaction, a consumer is making a decision about their banking service.



“What has really happened is that the product experience has transferred from the… Continue

Added by Chandan Pathak on October 16, 2009 at 5:00am — No Comments

Bank of America / MIT Future Banking Blog

Just a beautifully presented and very interesting blog, in my view.

http://futurebanking.bankofamerica.com/

Added by John A Morrison on January 26, 2009 at 5:30am — No Comments

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