I recently read a blog post which said that ATMs would now be irrelevant! I could not disagree with it more!
For many of us, the ATM has become the true face of our bank. We hardly walk into our branch but we often use the ATM. Colin Henderson has this very interesting post which centers on the reality that with each transaction, a consumer is making a decision about their banking service.
“What has really happened is that the product experience has transferred from the… Continue