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All Blog Posts Tagged 'Data' (103)

THE PSYCHOLOGY OF WAITING!

Frank Capek has this very interesting take on something that we end up doing everyday - WAITING! In fact today “waiting” has become multi-channel-you wait in physical queues and you also wait on the IVR for the call centre agent.



Here is what Frank says: It’s hard to overestimate the impact of waiting on your customers’ experience. Across the research we’ve conducted, some of the most dramatic customer defections occur because of bad waiting experiences.



You can help… Continue

Added by Chandan Pathak on September 17, 2009 at 6:52am — No Comments

Collaborative Filtering with Temporal Dynamics

Collaborative Filtering with Temporal Dynamics: Yehuda Koren's paper (http://research.yahoo.com/files/kdd-fp074-koren.pdf) , describes recommendation algorithm incorporating time dependent info.



Koren's paper describes in part the winning algorithm for Netfix's contest, http://www.netflixprize.com//index . It is very interesting algorithm and all comments on the paper are welcome. A news article describing the team is here:… Continue

Added by Patricia Hoffman, Ph.D. on August 5, 2009 at 9:03am — No Comments

Data Analyst Job Vacancy

Job Location: Doha, Qatar



Title: Data Analyst



Job Responsibilities



Monitors and controls data quality

Gathers, documents and checks data definitions and business rules consistency

Identifies data problems and recommends corrective actions

Suggests and develops quality control procedures

Performs data analysis in support of research, reports and presentations for senior management and external recipients

Work with the function team to… Continue

Added by Alaa on August 8, 2008 at 12:10pm — No Comments

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