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These days, customer experience, data and brand strategy are gaining a lot of importance in marketing. Both the customer experience and data analysis play a bigger role and marketers are spending more time in focusing on the broader business strategy instead of just focusing on advertising. The infographic titled, “Let’s Talk about…Continue
Added by Manav pietro on July 31, 2016 at 10:30pm — No Comments
As you look ahead to 2016, it’s a good time to ponder: what’s the “new black” for improving customer experience? The Beyond the Arc team decided to play the role of #stylespotter and share some of our predictions.
Leaders will retool their culture to become more customer-focused
There’s an old saying that culture eats strategy for lunch. To us,…Continue
Added by Steven Ramirez on December 30, 2015 at 3:30pm — No Comments
Added by Chandan Pathak on October 16, 2009 at 7:11am — No Comments