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An occasional series in which a review of recent posts on SmartData Collective reveals the following nuggets:

**Say cheese**

News reaches us from Italy that there is a solution to this problem. Rather than subjecting each and every customer to the risk rating process, Credito Emiliano, a regional bank in Northern Italy, simply accepts a fairly durable commodity as collateral: parmesan cheese. According to Bloomberg, Credito Emiliano keeps cheese worth about 132 million Euros… Continue

News reaches us from Italy that there is a solution to this problem. Rather than subjecting each and every customer to the risk rating process, Credito Emiliano, a regional bank in Northern Italy, simply accepts a fairly durable commodity as collateral: parmesan cheese. According to Bloomberg, Credito Emiliano keeps cheese worth about 132 million Euros… Continue

Added by Brian Roger on November 27, 2009 at 11:28am — No Comments

An occasional series in which a review of recent posts on SmartData Collective reveals the following nuggets:

**And the customer is...**

A critical first step for your company is to develop your definition of a customer. Don't underestimate either the importance or the difficulty of this process. And don't assume it is simply a matter of semantics. Some of my consulting clients have indignantly told me: “We don't need to define it, everyone in our company knows exactly what a… Continue

A critical first step for your company is to develop your definition of a customer. Don't underestimate either the importance or the difficulty of this process. And don't assume it is simply a matter of semantics. Some of my consulting clients have indignantly told me: “We don't need to define it, everyone in our company knows exactly what a… Continue

Added by Brian Roger on November 7, 2009 at 12:00pm — No Comments

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