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AmericanBanker.com reported recently on a phenomenon they characterized as “The Downside of the Data Driven Decision.” The LA Times first uncovered Wells Fargo’s quota of eight consumer products per account. The story described questionable tactics used by bank employees to meet that goal. American Banker quickly picked up on the…
ContinueAdded by Radhika Subramanian on January 30, 2014 at 9:33am — No Comments
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