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Radhika Subramanian's Blog – January 2014 Archive (1)

Personal Banking and the Data-Driven Approach reported recently on a phenomenon they characterized as “The Downside of the Data Driven Decision.” The LA Times first uncovered Wells Fargo’s quota of eight consumer products per account. The story described questionable tactics used by bank employees to meet that goal. American Banker quickly picked up on the…


Added by Radhika Subramanian on January 30, 2014 at 9:33am — No Comments

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