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Will analytics help amusement park dinosaurs survive the 21st century? My recent experience at Disneyland in California makes me think that a lot of simple things can be done to improve revenue and user experience. Here are a few starting points:
What do you think?
Related articles:
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One could also incorporate queueing theory algorithms based on average wait time, and service time to predict how many (potential) customers 'balk' i.e. turn away from lines at entrance and rides, restaurants to develop a more comprehensive model for profitability
Great call, Vincent. Here's a popular story I read a couple days ago--indicating that Disney is starting to gather data.
@Cordel: I think they should do a better job at marketing these apps. Not sure how few people use them.
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